what is webscheduler?
also referred to as the "tranquil space online
system," webscheduler
is a great online tool to help you secure your space
in the class you want, register for a workshop, buy
a pass online, and check your account to see how many
classes you have left and when they expire. one great
added benefit: you can see who is teaching the class,
even if there is a scheduled substitute. you can also
view holiday cancellations. webscheduler runs on "real
time." how do i
use it?
just click
this link, and create your account!
will the class i register for
come off my class pass?
yes. your pass will be charged one class for each
class you register for through webscheduler, just
as if you were signing in at the studio. go to 'My
Info' on webscheduler to view your account history
and class pass status.
what if i don't have any classes
left on my pass?
you can either buy a new pass or you can pay for a
drop-in with a credit card through the secure site.
note that senior discounts, student discounts, and
3 for $33 first-timers only passes are available only
in the studio.
how far in advance can i sign
up?
reservations are taken up to one hour prior to class
beginning. you can also sign up weeks or even months
in advance and you'll receive an email confirmation
of your registration.
what happens if i can't make
it to class after i've registered?
if you cancel one hour or more prior to the beginning
of class, your pass will be credited for that class.
if you cancel less than one hour prior to the beginning
of class your pass will be charged. if you do not
cancel and opt not to show up for class, your pass
will be charged. we cannot make exceptions, considering
your reserved space took the place of another yogi
in need of a yoga "fix." cancellations and
registrations must be made via webscheduler; we cannot
take these over the phone. we appreciate your understanding
of this policy.
can I just walk into class if
i register online?
we still need to see your smiling face at the front
desk. webscheduler allows you to secure your spot
in class, but we'll still need your initials by your
name on our sign-in sheet or your space may be given
to a drop-in because we won't know you made it to
class.
what if i don't have internet
access, can i call my reservation in?
we cannot take reservations for class over the phone.
only a percentage of spots is available for online
sign-up through webscheduler. arrive early to secure
your space as a drop-in.
how late is too late to
arrive for my yoga practice?
we encourage our yogis to arrive 5 - 10 minutes early
to class to settle from their day and prepare for
their practice. we also understand that life gets
busy and sometimes yogis are delayed. we are unable
to allow yogis to enter the studio if this delay exceeds
15 - 20 minutes due to our concern for the yogi's
safety and courtesy to others.
|
